Wooden Climbing Frames from Blue Rabbit

Company Reviews

Our existing customers views and thoughts

Reviewer: Andy Needham
Rating: 5/5
Comments: Top Service...Accurately and well delivered Thank you AN Surrey

Reviewer: Linda Fauld
Rating: 5/5
Comments: Rate 5. Excellent service, they exceed our expectations by including extra wood and shingles. Everything went together exceptionally easy.

Reviewer: Nigel Copestake
Rating: 4/5
Comments: Rating 4 out 5 Generally,really good guality product. Better than I inticipated. Only problem during build was that one of the doors bottom hinge point on the wood was split. But I repair that myself. The door could have been fitted with better hinges, with dead locks.

Reviewer: Ellliot Wilson
Rating: 1/5
Comments: Still waiting on replacement door that came damaged

Reviewer: Anonymous
Rating: 5/5
Comments: Rome wasnt built in a day but my bespoke cabin was. First class coms from begining to end. Easy to follow instructions ending with a top quality product. Easier than expected and would do it again. Many Thanks to Martin and team!

Reviewer: A Jater
Rating: 5/5
Comments: Martin is really helpful and communicates well we would buy from him again and have recommended to friends

Reviewer: Niki
Rating: 5/5
Comments: Highly recommend Garden Adventure Ltd. We bought a Boston cabin 18 months ago and have been thrilled with it. We did have a broken handle recently and Martin sorted a replacement with no hassle.

Reviewer: Anonymous
Rating: 2/5
Comments: Although Martin did replay to our messages quite promptly, the cabin took 8 months to deliver.

Reviewer: Peter Abbott
Rating: 4/5
Comments: We bought the clock tower log cabin in February last year. We had not bought anything like this on the Internet or without seeing one in a show, ground and  was a bit concerned. After a few telephone calls and emails with Martin, I felt reassured to make a purchase but we  need not have worried. When the cabin arrived, the log cabin was exactly what we wanted. The whole process was first class, we were kept informed of the progress from  manufacture  to delivery. The delivery date and time was spot on. After a good read of the plans we started to errect the cabin. I have to say it went together very well, no bent or warped  wood all the joints were good and tight. The plans were spot on. The roof was a little tricky, as I had never fitted shingles before but a bit of research, this part also  went well with more shingles than needed. There was a couple of times I had to ring Martin about some  minor points which were more to reassure  me that I had understood the plans, Martin was only too happy to help and give me the advice I needed. He came across as being someone who didn't just want to make a sale and forget the customer once he had completed the sale. The fiinished product looked the business. We used a quality wood preserver and a quality paint to finish it It has now been up for just over a year. There has been no separation of planks, no seepage of rain and no damp. The only thing we have had to do was plane a little bit of the door as it had swollen slightly. A couple of minor points that i think should be mentioned. We ordered the Georgian style door and windows at an extra cost,. This was a waste of time it  was a cheap method of making the doors and windows to look Georgian,   in the end we didn't use them as they looked too false. And the other point is, for a  few pounds more, it could have come with window stays  as there was no way of holding the windows open and without them they would just flap in the wind. I bought some cheap ones from Screwfix that did the job. We have used it lot even though the winter. All in all I would recommend Garden  adventure and the product we bought was  in my view good  quality.  Thank you to Martin for offering a good product and service.

Reviewer: James Sarosi
Rating: 5/5
Comments: Proffessional delivery driver put it where I really wanted it even when I doubted he could. Cabin is well made solid wood construction. All joints are tight so make sure you have a quality rubber mallet to assemble it. The only thing they could do better is if they provided the screws to install the doors and windows, or at least provide details of the best size and how many to buy ahead of time. As I was assembling on a Sunday I used 4 different sizes because that's what I had but will be going back to replace them once I can get to the shop.

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